Features & Development RoadmapGet up to speed with past, present, and future Liftoff releases

Coming Soon

  • Integration with PromoStandards catalogs
  • Advanced REST API request filtering 
  • Improved integration error handling
  • Global vendor management
  • Ariba punch-out technology
  • Order management workflow
  • Enhanced payment summaries

Recently Completed

  • Enhanced role management
  • Administrative menu enhancements
  • Artwork regeneration tools
  • Bulk product image upload
  • Fiscal Date Management
  • Global Order Management
  • Advanced account management and CRM essentials
  • Intelligent data mapping for mailers and high volume VDP programs
  • Error Reporting Console
  • CSS Override Utility

Release Notes

Release 2.6

1/14/2019 9:13 AM
Enhanced product configuration options
Liftoff’s variant system is an amazing tool that allows you to specify multiple dimensions of product options that correlate to a specific SKU; but what if you wanted to create product options that do not generate a unique SKU, like a decoration? Using our new Configuration Options feature, you can create product options that do not bloat your website with needless SKU variants. Configuration Options allow you to create up to four additional options for products that are specifically geared to address decoration-related needs. To implement a product configuration option, navigate to Products in your main Liftoff administrative menu. Choose any existing product, and click “Edit”. Under the “Options” menu, you’ll notice that there are now two ways to add product options: SKU Options, which drive SKU-related variants; and Configuration Options, which are designed to allow you to create non-SKU-binding options for your product.

Please note that configuration options do not allow for a change in price nor special product imaging at this time. Additionally, configuration options have not yet been extended to batch job operations. We anticipate enhancements to these features in a future release.

New Zapier app! (By invitation only)
The Launchpad team is ecstatic to announce the first publication of our Zapier app. Zapier is an extremely versatile, cloud-based “integration as a service” platform. It allows you to connect any platform or app to any other app hosted on the Zapier ecosystem. For example, let’s say that you wanted to capture the moment that a new customer signs up on one of your Liftoff websites and send that data to HubSpot, Salesforce, a Mailchimp list, and a Google Sheet for extra good measure. With the right implementation, there are very few limits on how you can connect Liftoff to your existing software megasphere. Please note that the Liftoff Zapier app is available by invitation only for now. To get started, please consult your account manager for additional details.

Below is a video outlining the process for setting up a Liftoff Zapier app to another Zapier app.

Custom system values
Until now, many of the dropdown boxes and options for managing accounts, territories, and other items were objects that subscribers could not directly manage. With this release, we’re giving you the power to create your own default system settings that will allow you to affect drop down values for many system disciplines. This will give you the ability to more precisely manage your platform according to your current internal business practices.

 “HTTPS everywhere”
In an effort to ensure the most secure ordering experience possible, and in compliance with Google and other search engine agents, Liftoff is no longer defaulting any page or content over a non-encrypted protocol. Any new content or sites you create will now default to utilizing a secure connection. If you wish to serve pages up over a non-HTTPS channel, you may manually change the setting for that page within your Liftoff administrative dashboard.

Error review console
We’ve improved the error review console to now include errors pertaining to payment gateway failures, Pageflex rendering issues, and integration failures. By navigating to Tools > Error Review Console, you can see any failures that may be taking place on your site. Please note that Pageflex error message may take up to a minute to appear in the console window.

Release 2.5

12/19/2018 9:06 AM
Combined minimum quantities
We’ve created a new rule type that allows you to set up ordering rules specific to a product when you need to enforce a minimum order quantity, but need to spread that quantity out over various SKUs (such as size, color, and possibly decoration). This feature can block ordering until the aggregate quantity of SKUs meets the rule’s established minimum quantity.

To create your own combined quantity rule, navigate to Ecommerce > Rules and add a new rule for “Order In Cart”. Within your IF condition, select “Product quantity is under”. It will expose an option to select a specific product and the ability to specify the minimum quantity for it.

Economic nexus management
With the recent South Dakota vs Wayfair decision, states are now eligible to collect tax from online purchases, even if the distributor of that product is not physically based in the state the item is shipping to. Liftoff has been upgraded to allow for the handling of economic nexus in response to this new ruling. Under Ecommerce > Taxes, you will note that we have added a tab that allows you to specify economic presence in addition to the existing physical presence. Select each state that you know you’ll need to collect taxes for and Liftoff will include these elements when processing tax calculations. These settings can be configured for each of your accounts / sites within Liftoff.

Batch job updates
We’ve been working hard to ensure your batch job functions provide the most intuitive and efficient way of applying bulk changes to your store’s products, users, categories, budgets, and more. Over the past 6 weeks, we’ve released incremental upgrades to batch jobs, including the following new import routines:
• Product images – upload a zip archive of images directly to your store that will be mapped to your products
• Product pricing – upload a vertical record of your product pricing separate from the existing product upload sheet • Setup fees – easily apply setup fees to your products in bulk fashion
• Multi-vendor workflow mapping – you can now configure multi-vendor workflows through this utility

Before you start a new batch upload sheet, please ensure you download the latest version of the file from your Liftoff account. We are quietly removing elements from the product import sheet such as pricing, vendors, and eventually inventory in favor of dedicated upload sheets for each.

Registration workflow approvals
Many of you have expressed the need to enforce special registration workflows for your sites. This new feature allows you to approve any new registrant prior to them being able to place orders. A secondary phase of this, which will be released in a future rollout, will permit you to create rules and conditions around the type of data being entered at registration time. Ultimately, this will allow you to automate the fulfillment of user roles at registration time.

To enable this feature, navigate to Customers > Settings and place a checkmark in the “Set new registrants to inactive” box. Once set, you will need to approve any new registrants before they’re able to place an order.

City and state overrides
Liftoff uses many web-based services such as Google Maps and USPS to validate address details during the ordering process. There have been several instances where the data provided from these resources is not correct. To resolve this, each area of the site where an address is collected now allows you to manually override the city and state when you've determined that incorrect information has been supplied by our address validation partners.

Global vendor management
In addition to managing vendors at your account / site level, Liftoff now allows you to manage your vendors at a platform level, giving you the ability to set up vendors that can be shared across all of your accounts. This includes the ability to map order emails, supplier integrations, and order fulfillment workflows. To make changes at a global level, you may go to All Accounts > Products > Vendors. Any changes you make here will be immediately reflected in all of your existing accounts / sites that reference a vendor already in use.

Unit pricing display
Unit pricing has been added across the board to all product landing pages. If you do not wish to see a unit price displayed on your site, you may use the CSS overrides feature to hide them.

Release 2.02

10/15/2018 8:00 AM

Greetings Liftoff Community!

We’ve just released Liftoff 2.2, with some extremely compelling features to help you manage your business both online and off. During this past development sprint, we focused our efforts on integrating more back-office capabilities into your Liftoff platform. Without further ado, let’s take a look and see what’s new!

Inventory management

Liftoff is now equipped with an advanced inventory management console. For the first time in Liftoff, you have the ability to manage all of your inventory from a single dashboard. Below is a listing of what this new dashboard makes possible:

  • Track inventory for a product across multiple warehouses / locations. Each location now has its own inventory record, allowing you to accurately monitor inventory across a multitude of locations, not just one.
  • Track your available inventory separately from your on-hand. Available inventory is the amount of product you have on hand minus any counts relative to pending orders.
  • Establish a par level across multiple locations and receive alerts when your available inventory dips below this level.
  • Adjust your on-hand inventory in list fashion, instead of navigating to each product and updating one at a time.
  • Filter, search, and sort by code, SKU, location, on hand, available, and par level.

Account sales data

We’ve added a new sales reporting graph to your existing CRM essentials toolkit. View your account’s progress, variance, and projected sales along with reporting per buyer within your account. This new feature gives you true visibility into your account’s activities and potential.

Global customer and contact management

You now have the ability to manage your customers and contacts from a global dashboard instead of managing them at the site, or single account, level. You can easily search, filter, sort, and edit each of your customer contacts across all accounts from one unified screen.

Website CSS override utility

We’re giving you more control over your ability to manage and customize the look of your Liftoff websites. The new CSS override utility allows you to take any existing CSS class or definition and provide custom markup specific to your needs. Want to change colors, fonts, and more? This utility makes that possible.

New error reporting console

We believe in full transparency for our Liftoff platform, which is why we’re extending an error logging console to our users. This will give you visibility into any errors that might take place on your website. The errors may range from shipment rating failures to Pageflex template rendering issues. If you do not immediately see any information in your console, do not be alarmed. We’re slowly staging new information into this area as time progresses. You will find this new feature under the Tools menu of any account.

Release 2.01

9/26/2018 8:00 AM

Greetings Liftoff Community!

It’s been just a couple of short weeks since we launched Liftoff 2.0. As promised, we’re continuing to roll out some of the most powerful features to date. We’ve been chomping at the bit, waiting to unveil many game-changing features, and there’s still so much more to come. We’re moving at our fastest pace in company history to bring you the tools and features we’re confident will make a difference to you and your clients. If you haven’t already, freshen up your cup of coffee or beverage of choice, and let's dive in!

Intelligent data mapping for mailers and high volume VDP programs

If direct mail and data-driven VDP are an important part of your core offering, you’ll love this feature. Your clients can now upload a spreadsheet of data and map it to variable inputs on a template. This enhancement is the perfect fit for imposing large sets of data onto variable products. You can drive mailers, large scale business card orders, variable labels, and more with an extremely intuitive user interface. We’ve prepared the video below as both a demonstration of this new feature as well as a “how-to” guide for establishing data-driven templates.

This video will illustrate how data uploads can be used in conjunction with Pageflex templates.


Advanced account management and CRM essentials

We’re very happy to announce that consolidated account management and our CRM essentials have taken a great leap forward in this release. Whether you have just a few accounts or thousands, Liftoff is gearing up to help you manage these accounts, monitor sales, collect and track notes, manage contacts, and gauge territory performance. The global account listing area features aggregated sales broken down into PY, PYTD, and YTD columns. Log in to your portal today and check it out!

Global order management

Your platform now features a dedicated area to view all orders across all of your accounts and websites, giving you a very clear picture of what’s taking place within your enterprise. This new section applies to both your completed orders as well as pending orders. Search, sort, and filter on practically any data point quickly and easily without having to navigate to a specific account.

Fiscal date management

We understand that every business has differing rules that govern fiscal accounting. Our new fiscal data management tool allows you to specify your fiscal months, quarters, and years so that Liftoff can report on data precisely tuned to your company’s requirements. Most notably, this will impact account sales reports, territory reporting, and aggregated sales data on the account management listing.

Bulk product image upload

Gone are the days of forwarding large ZIP files to our support team! We’ve added a new feature under Tools > Batch Jobs that allows you to upload a ZIP archive of images directly to our platform. With a comfortable file size ceiling of 1.5 GB, you now have the freedom to upload to your heart’s content. Each uploaded ZIP archive is automatically unzipped and parsed, immediately updating Liftoff’s image cache with the latest version of your images.

Artwork regeneration

Pageflex template gone bad? No problem! Under any order detail screen of a W2P order, there’s now a handy feature that allows you to regenerate missing or corrupt files.

Administrative menu enhancements

We’ve taken additional steps to improve navigating around Liftoff. The new flyout menu now separates site / account based activities from those actions that are more specific to global account and order management. Additionally, platform management controls have been moved to the upper right menu to provide a faster and cleaner route to managing your users and platform settings.

Enhanced role management

Now that we’re offering features such as CRM and global order management, administrative users of your platform can provide tailored access to sales reps, customer service reps, and general employees. You may now limit their access to only the accounts that apply to them, so that users within these roles only see reporting for accounts within their territory or assignments. All of this is in addition to our powerful and granular site management controls.

Release 2.0 (Release 54)

9/1/2018 8:00 AM

Liftoff Subscribers

This email is to signify that our deployment has completed and tested stable. On behalf of the team at Launchpad, we’d like to welcome you to Liftoff 2.0.

To help bring you up to speed, we’ve prepared this video that addresses your new working environment. With that said, please sit back, relax, and take a glimpse at the present and soon to be future of your Liftoff platform.


Have Questions?

As always, please feel encouraged to reach out to our account management team. They’re equipped to answer your questions and are ready to help.

Release 1.53

7/24/2018 5:11 PM

Image gallery control

In this release, we’ve made managing image galleries easier than ever before. Any Pageflex template you create for use on the Liftoff platform can make use of this new feature. Leveraging Liftoff’s powerful Records technology, you can create a library of images and map those to any Pageflex template.  For a complete tutorial on using this exciting new feature, please see the YouTube link below:

More granular control over order integration actions

We’ve added additional controls within your order management dashboard that allow you more flexibility when managing orders with various integration touchpoints. For example, let’s say you have an order that generated an XML purchase order that was delivered successfully to your platform, but perhaps your vendor’s XML endpoint was down during the transmission. You may now see each distinct transaction and who it was sent to along with the exact message, regardless of pass or fail. Additionally, we’ve given you control over resending transactions to each endpoint separately. Previously, any re-submitted XML transactions were automatically dispersed to all parties.

Revamped order email notification interface

As a companion to the modifications we’ve made to your integration dashboard, we’ve also modified your email notification management tools. By visiting the Orders > Details > Notifications area, you will now see each individual email that was sent from your platform and may now resend it to any individual you indicate, not just the user who first received the email. This will allow you to review the details of all previously-sent emails and give you more refined control over who receives re-submitted confirmations.

Release 1.52

6/27/2018 3:04 PM
Improved Pageflex Template Management
In response to our channel partners’ and product distributors’ growing use of variable templates, we’ve modified the template management toolset to better accommodate your needs. In line with improved sharing of assets among designers, we’ve added the ability for authorized users to download existing templates. Until now, users could only upload new templates or replace existing templates. This new function allows a team of designers a more managed approach to building templates against the platform. In addition to this, we’ve resolved several issues regarding locked fonts when replacing existing templates. The Pageflex process was holding on to various resources, causing the uploading process to fail intermittently for some users.

For more information about managing your templates, please see our interactive documentation located here:

New Rules for Budget Allocation
Many of you have expressed that you would like an option to disable ordering of products married to budget allocation when a budget has been fully depleted. The ability to assign products specifically to budgets has existed for some time now, which allowed users to provide alternate payment when budgets have been exhausted. This new enhancement allows you to completely halt the checkout process if budget requirements aren’t met.

White-labeled Administrative Dashboard
We’re pleased to announce that you may now request a specific logo be positioned on the login screen and the top navigational banner of your Liftoff administrative dashboard! If you would like more information about customizing your dashboard to reflect your company or your customer’s branding, please contact your account manager for additional details. Please note that a fee may apply for establishing this customization.

Release 1.51

6/6/2018 9:42 AM
Multi-Vendor Workflows
Quite possibly one of the most significant releases to date, this enhancement allows you to establish a chain of vendors responsible for the fulfillment of orders. This feature is incredibly useful for creating fulfillment workflows where a product touches multiple vendors during the order cycle. For example, you have a polo shirt that will need custom embroidery as part of the fulfillment process. You can easily accomplish this by applying multiple vendors (as many as you like) and specifying how the vendor chain should process the order, ultimately arriving at your client’s doorstep.
Intelligent routing is used to determine what fulfillment location to use if more than one location exists for a given vendor. Most typically, the location most advantageous for shipping purposes is selected.  For more information on this powerful new feature, please consult with your account manager.

Bring Your Own Carrier Account (BYOC)
Liftoff uses EasyPost, one of the most renowned shipment rating aggregators around, to generate shipping rates. Up until now, all rates used on stores were based on UPS, FedEx, and USPS published rates. With BYOC, you now have the option of creating your own EasyPost account and extending your own discounted rates to your clients, should you choose to do so. For the time being, BYOC limits you to UPS, FedEx and USPS service rating. 

Getting started is simple:
  1. Visit EasyPost.com and click “Sign Up”.
  2. You’ll be prompted for information relative to each of your carriers.
  3. Once you’ve completed setup, Easypost will provide an API Key you can use to map your EasyPost account to Liftoff.
  4. Once you have your API Key, go to your Liftoff dashboard, select Shop Settings > Shipping, and click the “Settings” tab.
  5. Place your API Key in the API Key field. After you hit save, Liftoff will verify your API key.
Once your API Key is in place, you can select from the expanded list of available shipping methods, based on the vendors you established in your EasyPost account.

Release 1.50

5/14/2018 9:37 AM
Home Page Layouts
A more native approach to creating specialized home pages for your sites has been added to the content management dashboard for your site. All available themes now have the ability to have a home page added, without custom development. 

End User File Uploads
Users can now upload their own artwork without the requirement to create a web-to-print template. Any item, regardless of type, can now accept a customizable upload file. You have the ability to determine the type of file the user can upload through extension filtering. These files, just like digital delivery files or web-to-print output files, can be delivered to your vendor for fulfillment.

Product Bundles
You may have recently noticed that a new “+ Add Product Bundle” button appears in the product management dashboard. This feature allows you to establish a bundle of products together under a single user-facing product set, but still take advantage of the unique fulfillment required for each item. Bundles can be comprised of any product available on Liftoff, including web-to-print template items. To set up a bundle, simply click the “+ Add Product Bundle” button, select the products you wish to add, and supply pricing for it. The vendor fulfillment rules for each product will be used for fulfillment purposes.

The user experience is very intuitive. When the user selects a bundle, they’ll be guided through the product setup features that may be available for each item. Once completed, the item will appear in the user’s cart. The user may edit the bundle configuration at any time, allowing for a very flexible and mistake-free workflow.

Publish / Unpublish Product Codes
The ability to change the published status of individual SKUs has always been available to our user base. We're now offering the ability to toggle this state off and on at the product code level, making the overall management of this a much simpler task.


Release 1.49

4/9/2018 2:29 PM
SAML Based Single Sign-on (SSO)
SSO provides the capability for external systems to self-authenticate users and pass them directly into Liftoff, bypassing Liftoff’s own sign-in system. This feature is extremely useful when dealing with corporate clients that employ an enterprise authentication scheme like Active Directory. Users can sign in using a standard method without the redundancy of logging in to multiple systems. For additional information about SSO and how to establish this on your sites, please contact your account manager or email info@liftoff.shop. Additional fees may apply.

Product Upcharges: Setup Fees
Many of you have expressed the need to apply additional upcharges to your products, especially the introduction of a setup fee. In addition to establishing price breaks for your products, you can incorporate a setup fee as part of the pricing structure for an item. This is useful for products that may have a one-time fee associated with them, such as die creation, embroidery, or plate creation. We’ve provided the ability to track the difference between the cost to your user and your associated costs for monitoring margin relative to these fees.

New Registrant Notifications
A new field is available under Site Settings > Email that allows for instant email notification when a new user registers on one of your sites.

New Event Rule
This new rule, titled “Order at checkout”, allows you to place special messaging on the checkout screen for your users. Like other rules, you have the ability to make this messaging conditional using criteria you specify.