Features & Development RoadmapGet up to speed with past, present, and future Liftoff releases

Coming Soon

  • Integration with PromoStandards catalogs
  • Ariba punch-out technology
  • Order management workflow
  • End-User address book management
  • Error log email notifications

Recently Completed

  • Registration rule workflows
  • New category display options
  • Registration form customization
  • Pageflex support for SKU options
  • Locked shipping and billing
  • Shipping specific discounts
  • Multi-item product configuration workflow
  • Refund support
  • Global vendor management
  • Economic nexus management

Release Notes

Release 2.10

5/01/2019 2:51 PM
Custom customer field overhaul
Custom customer fields have been an important staple for collecting extraneous customer information, allowing the system to make downstream order workflow decisions, adding value to platform integrations, and enforcing proper budgetary rule constraints. Although this already powerful feature was meeting current platform needs, we recognized that you needed more -- something far more scalable than presented in flat text-only fields. You needed scalability, flexibility, and a future-proof solution.? ?With that in mind, we re-built our custom customer field implementation and tied it into our powerful “Records” feature. This provides a much stronger and more useful set of tools for customizing your customer data than you'll find on other platforms. Instead of flat, one-dimensional fields, you can now add and assign your users to textboxes, checkboxes, date / time, file uploads, HTML, image uploads, linked records, numeric-only inputs, select boxes, and URL options. All of these options together can have an enormous impact on data collection and additional downstream workflow automation.? 
Custom registration fields
With the re-invention of custom customer fields, we’re now able to offer you the ability to uniquely customize the registration forms on your sites. Leaning on the power of our new records-driven custom customer field technology, you can create custom fields that appear on the new user registration form. Instead of collecting and entering this data manually, after the fact, your customers can now enter it themselves as part of their self-guided registration process.? ?After creating custom customer fields, you may click the Registration Fields tab at the top of the screen. This section will list the available custom fields you've created and allow you to choose which ones become an active part of your site’s registration form. Simply drag a field from the box on the left of the screen to the box on the right to add that field to the form. After dragging all of your fields into this area, you can sort them in the order you’d like them to appear at registration.? 
New category UI options
Liftoff now incorporates a new way of establishing categories and differing workflows for category selection. You can now establish a category selector that appears like a dropdown box. When setting up a category, under the Subcategory List Display section, choose “Text-only dropdown”. This will gather any categories that are children of the current category and display them in this dropdown list. You can enhance the customer’s experience even further by determining the action that takes place when a category is loaded. Under Subcategory Selection, you may chose either “Load the selected subcategory on its own page”, which is the default behavior, or you may choose “Load the selected subcategory below this category”. Choosing the latter will create a drill-down effect, where each sub category loads into a drop down box one at a time until the final selections are made. When you’ve reached the lowest possible subcategory, any products you have assigned will display on the screen.? 
ShipStation integration 
As of this release, you can now directly integrate your websites with your ShipStation account. This new enhancement allows you to send new orders directly to ShipStation for processing. Once an order has shipped via ShipStation, Liftoff will automatically receive shipment and tracking data from your ShipStation account. This will immediately update the orders within your web stores with information that may be pertinent to your customers. For more information on how to connect to ShipStation, please refer to our documentation, which can be found here: https://docs.liftoff.shop/docs/shipstation-creating-a-seamless-integration? 
Record data filtering for Pageflex record select controls
Building upon Liftoff’s mighty Records feature for powering the web-to-print workflow, you now have the ability to filter data based on customer data selection, predefined variable injection, and default variable management. In simpler terms, you now have the power within Records to fully control the data that is consumed by your templates, then use this data to transform your web-to-print experience. For additional details on this powerful new feature, please refer to our documentation: https://docs.liftoff.shop/docs/filtering-recordset-data-within-pageflex? 
New “empty cart” option
In an effort to improve the overall user experience, we have added an “Empty Cart” button to the general shopping cart. When clicked, it will remove all items from the cart, allowing the user to start fresh. Previously, a user would have to click the “Delete” button for each item in their cart. This could prove to be time-consuming in cases where the customer has an established cart with many items in it.? 
More granular customer payment options
We heard from many of you that you needed more granular control over how your customers pay online. More specifically, you needed the ability to segment customer payment options for a varying array of customers. Based on this request, we’ve added the ability for you to selectively choose what payment options are available to specific users from within the customer management screens. You can now enforce which customers have visibility to credit card payment options, budget options, and discounts. By default, these values are set to “on”; now, though, you can override this for each customer on your site as you see fit. To make this change, navigate to Customers / Contacts > Edit Contact. On the primary Customer tab, you’ll now see options for enabling / disabling these features. Below is an example of these options:? 
Automated scaling of product images
Until now, Liftoff required that you upload images of a very precise size to compliment the site design theme you’ve implemented. With this release, we’ve added a new feature that you can toggle on or off that will automatically scale and size images on your category landing pages, where product images are grouped together. To enable this feature within My Liftoff, navigate to Products > Product Images. From here, you can simply place a check in the box that indicates “Automatically scale product images to a consistent size”. Once saved, Liftoff will do the rest!? 
Dynamic art file regeneration
In order to ensure maximum platform performance and allow for better corrective measures when there are issues with art files generated by Pageflex, we’re now using dynamic art file links. These links will replace static links that used to point to stored art files. Each time you or your customer clicks on an art file link, either in email or within My Liftoff, Liftoff will automatically request an updated file from Pageflex. This is especially helpful if you discover flaws in your Pageflex file that need correction. Now you may simply modify your Pageflex template and re-upload without the need to regenerate artwork for your client or vendors. There’s nothing you need to do to enable this feature.

Release 2.08

2/25/2019 8:00 AM
Order payment refund support
Liftoff sites that are actively connected to a payment gateway may now issue partial and full refunds against previously captured and settled transactions. Refunding payments is simple: To issue a refund against a captured payment, navigate to your order details screen for the order you wish to refund. Click on the Payments tab. Here, you will see an option for issuing either a full refund or a partial refund.

Please note the following limitations of this feature:
• It is only possible to refund up to the initial amount that was captured
• You may only issue a refund after a transaction has settled with your processor
• Once you have refunded an order, you may not re-charge the client for another amount (this will be available in a later release)

Multi-item product configuration workflow
Liftoff has had the ability to bulk-order static products for quite some time now. With this release, we’ve added the ability to order variable items in bulk as well. You may now bulk-order variable items the same way you could elect to order non-configurable items. To enable this feature, ensure that the products you wish to extend bulk ordering to reside in a category that has either "Use bulk ordering view only", "Default to standard view; offer bulk ordering option", or "Default to bulk ordering; offer standard view option" selected.

If configured properly, you will now be able to order configurable items directly from the bulk ordering screen. Note that a progress bar will be visible above your configuration, allowing you to see which step you are in during the process.

Shipping specific discounts
Another great addition included in this release is the ability to specify the application of a discount directly to shipping. To enable shipping-based discounts, either edit an existing discount or create a new discount within Ecommerce > Discounts. Ensure the Apply To section is marked for shipping.

Set all other discount parameters as you see fit. When applied at checkout, your order will reflect a discount that is factored around shipping.

Additional notes
• Discounts with Discount Type set to Dollar amount off, or with Depletable account and Apply To set to affect Order subtotal and shipping, will first apply the discount to the order subtotal before attempting to apply the discount to the shipping amount. If there is not enough discount remaining to cover the subtotal, the discount will not be applied to your shipping total.
• When Discount Type is set to Percentage off and Apply To is set to Order subtotal and shipping, the percentage off will apply to both the subtotal and shipping, thus affecting the entire final order total before tax.

Locked shipping and billing
Until now, locking down your site’s shipping and billing fields was a task only made available via a JavaScript hack. You now have the ability to handle locking down the user’s address fields at the user level. To prevent a user from changing their address, find their record in the Customers / Contacts > Customer listing screen and click “Edit”. Under both Default Shipping andDefault Billing, you may now specify whether this user is allowed to change an address.

Users with locked addresses would no longer be greeted with the address form to complete; instead, they'll be taken directly to the checkout section that addresses the order’s shipping method. This quickly bypasses the address entry step in favor of a faster and more controlled process.

Streamlined checkout
Very much in line with the feature above, streamlined checkout completely bypasses the need to enter any information or display details regarding shipping or billing if they are not required for the order.

The criteria used for not showing the shipping pane and options is shown below:
1. The user has a default address for shipping
2. There is only one shipping option, or the shipment type is “pickup”
3. The user is not a guest
4. The site is configured to omit rates for shipping

Below is the criteria used to determine if billing and payment options are shown:
1. The user has a default billing address established and is locked
2. Your site’s tax-exempt settings do not permit the user to alter how they are taxed
3. Discounts are not applicable to your sites
4. Budgets are disabled, there is no active payment gateway established, and users are set to allow “open account” ordering.

Pageflex variable support for SKU options
In this release, we’ve enabled the selection of product options to carry forward into the product design and configuration workflow. Let’s say you have a t-shirt you want to sell on your site. The user must be able to select a distinct size and color to drive price and SKU. Additionally, you want the user to customize the design of the shirt using the Pageflex configuration workflow. The variable you selected for color may be very important to this equation, as the shirt being designed in the template should default to the previously-selected color.

By inserting the following variable into the default value of your Pageflex XML node, you can transfer the selected product option value directly into your Pageflex template:


Any product option you have established at product setup may be injected into your XML by simply following the semantic of encasing the variable name between two “@” symbols, prefixed by the word “SKUOption”. Using @SKUOption.OptionName@ will automatically draw the data value from the previously-selected option. Important! Please note that Pageflex XML variables are case-sensitive. Whatever you type for your variable, including the prefix, must match your option name exactly. Bug fix: White-labeled administrative site interface It was brought to our attention that the liftoff.shop URL and several other artifacts were still present within the administrative dashboard and several email templates. We have resolved this issue to ensure that your white-labeling is complete and properly reflective of the brand you wish to display.

Bug fix: White-labeled administrative site interface
It was brought to our attention that the liftoff.shop URL and several other artifacts were still present within the administrative dashboard and several email templates. We have resolved this issue to ensure that your white-labeling is complete and properly reflective of the brand you wish to display.

Release 2.07

2/04/2019 8:03 AM

Role-based pricing
Our new role-based pricing features allows for a very granular, yet simple, approach to segmenting pricing. By focusing on not only quantity breaks, but the assigned roles of your web portal customers as well, you can now establish a unique pricing structure for each role which you have defined within your Liftoff account using a readily familiar, spreadsheet-like interface. With quick and easy copy-and-paste pricing and fast application of roles and quantity breaks, you’ll have complex pricing roles set up in record time.

Below is a short tutorial covering this new feature:

Promo Standards purchase orders
Promo Standards is a joint integration standard which has been (and continues to be) developed by many of the largest suppliers within the promotional and apparel product space. It supplies a uniform method for platforms like Liftoff to communicate with any supplier or vendor which supports this specification. In this release, we’re specifically announcing support for the Promo Standards Purchase Order 1.0.0 specification. Other available specifications which include features such as inventory, catalog, invoicing, and product catalog will follow in a future Liftoff release.

We’ve prepared a short video which details how to established a Promo Standards connection to one of your vendors.

Payment with points
Many of you have asked for the introduction of a new generic “points” payment method. We’re pleased to announce that Liftoff now supports points as currency. Implementing this new feature is extremely easy. To make this change, navigate to Ecommerce > Pricing. You will be presented with three options: “Display pricing using standard currencies”, “Display pricing using points”, and “Do not display any pricing to customers”. When choosing “Display pricing using points” you will be offered the option to create a name for your points system. In the example below, we called them “Swag Bucks”. Once you have chosen this feature, all on-screen product pricing will reflect cost in points, using the display name of your choosing. Please note that the administrative screens of Liftoff will continue to reference points in terms of USD. Points are only enforced within the web portals you establish.

Custom platform value management and territory assignment
Liftoff now offers a simple management interface for establishing your own custom values for items including credit status, account location type, note types, contact types, and account territory mapping. To manage your custom field values, navigate to All Accounts > Tools > Field Values. From here, you may click “Edit” on any of the available platform field options. In the example below, we are creating new territory assignments and then assigning them to existing accounts within Liftoff.

To create a new value, simply type it into the supplied text box and click “Add Value”. When finished, click “Save & Update”. This new value will immediately become available to the administrative screens that consume this data.

Release 2.06

1/14/2019 9:13 AM
Enhanced product configuration options
Liftoff’s variant system is an amazing tool that allows you to specify multiple dimensions of product options that correlate to a specific SKU; but what if you wanted to create product options that do not generate a unique SKU, like a decoration? Using our new Configuration Options feature, you can create product options that do not bloat your website with needless SKU variants. Configuration Options allow you to create up to four additional options for products that are specifically geared to address decoration-related needs. To implement a product configuration option, navigate to Products in your main Liftoff administrative menu. Choose any existing product, and click “Edit”. Under the “Options” menu, you’ll notice that there are now two ways to add product options: SKU Options, which drive SKU-related variants; and Configuration Options, which are designed to allow you to create non-SKU-binding options for your product.

Please note that configuration options do not allow for a change in price nor special product imaging at this time. Additionally, configuration options have not yet been extended to batch job operations. We anticipate enhancements to these features in a future release.

New Zapier app! (By invitation only)
The Launchpad team is ecstatic to announce the first publication of our Zapier app. Zapier is an extremely versatile, cloud-based “integration as a service” platform. It allows you to connect any platform or app to any other app hosted on the Zapier ecosystem. For example, let’s say that you wanted to capture the moment that a new customer signs up on one of your Liftoff websites and send that data to HubSpot, Salesforce, a Mailchimp list, and a Google Sheet for extra good measure. With the right implementation, there are very few limits on how you can connect Liftoff to your existing software megasphere. Please note that the Liftoff Zapier app is available by invitation only for now. To get started, please consult your account manager for additional details.

Below is a video outlining the process for setting up a Liftoff Zapier app to another Zapier app.

Custom system values
Until now, many of the dropdown boxes and options for managing accounts, territories, and other items were objects that subscribers could not directly manage. With this release, we’re giving you the power to create your own default system settings that will allow you to affect drop down values for many system disciplines. This will give you the ability to more precisely manage your platform according to your current internal business practices.

 “HTTPS everywhere”
In an effort to ensure the most secure ordering experience possible, and in compliance with Google and other search engine agents, Liftoff is no longer defaulting any page or content over a non-encrypted protocol. Any new content or sites you create will now default to utilizing a secure connection. If you wish to serve pages up over a non-HTTPS channel, you may manually change the setting for that page within your Liftoff administrative dashboard.

Error review console
We’ve improved the error review console to now include errors pertaining to payment gateway failures, Pageflex rendering issues, and integration failures. By navigating to Tools > Error Review Console, you can see any failures that may be taking place on your site. Please note that Pageflex error message may take up to a minute to appear in the console window.

Release 2.05

12/19/2018 9:06 AM
Combined minimum quantities
We’ve created a new rule type that allows you to set up ordering rules specific to a product when you need to enforce a minimum order quantity, but need to spread that quantity out over various SKUs (such as size, color, and possibly decoration). This feature can block ordering until the aggregate quantity of SKUs meets the rule’s established minimum quantity.

To create your own combined quantity rule, navigate to Ecommerce > Rules and add a new rule for “Order In Cart”. Within your IF condition, select “Product quantity is under”. It will expose an option to select a specific product and the ability to specify the minimum quantity for it.

Economic nexus management
With the recent South Dakota vs Wayfair decision, states are now eligible to collect tax from online purchases, even if the distributor of that product is not physically based in the state the item is shipping to. Liftoff has been upgraded to allow for the handling of economic nexus in response to this new ruling. Under Ecommerce > Taxes, you will note that we have added a tab that allows you to specify economic presence in addition to the existing physical presence. Select each state that you know you’ll need to collect taxes for and Liftoff will include these elements when processing tax calculations. These settings can be configured for each of your accounts / sites within Liftoff.

Batch job updates
We’ve been working hard to ensure your batch job functions provide the most intuitive and efficient way of applying bulk changes to your store’s products, users, categories, budgets, and more. Over the past 6 weeks, we’ve released incremental upgrades to batch jobs, including the following new import routines:
• Product images – upload a zip archive of images directly to your store that will be mapped to your products
• Product pricing – upload a vertical record of your product pricing separate from the existing product upload sheet • Setup fees – easily apply setup fees to your products in bulk fashion
• Multi-vendor workflow mapping – you can now configure multi-vendor workflows through this utility

Before you start a new batch upload sheet, please ensure you download the latest version of the file from your Liftoff account. We are quietly removing elements from the product import sheet such as pricing, vendors, and eventually inventory in favor of dedicated upload sheets for each.

Registration workflow approvals
Many of you have expressed the need to enforce special registration workflows for your sites. This new feature allows you to approve any new registrant prior to them being able to place orders. A secondary phase of this, which will be released in a future rollout, will permit you to create rules and conditions around the type of data being entered at registration time. Ultimately, this will allow you to automate the fulfillment of user roles at registration time.

To enable this feature, navigate to Customers > Settings and place a checkmark in the “Set new registrants to inactive” box. Once set, you will need to approve any new registrants before they’re able to place an order.

City and state overrides
Liftoff uses many web-based services such as Google Maps and USPS to validate address details during the ordering process. There have been several instances where the data provided from these resources is not correct. To resolve this, each area of the site where an address is collected now allows you to manually override the city and state when you've determined that incorrect information has been supplied by our address validation partners.

Global vendor management
In addition to managing vendors at your account / site level, Liftoff now allows you to manage your vendors at a platform level, giving you the ability to set up vendors that can be shared across all of your accounts. This includes the ability to map order emails, supplier integrations, and order fulfillment workflows. To make changes at a global level, you may go to All Accounts > Products > Vendors. Any changes you make here will be immediately reflected in all of your existing accounts / sites that reference a vendor already in use.

Unit pricing display
Unit pricing has been added across the board to all product landing pages. If you do not wish to see a unit price displayed on your site, you may use the CSS overrides feature to hide them.

Release 2.02

10/15/2018 8:00 AM

Greetings Liftoff Community!

We’ve just released Liftoff 2.2, with some extremely compelling features to help you manage your business both online and off. During this past development sprint, we focused our efforts on integrating more back-office capabilities into your Liftoff platform. Without further ado, let’s take a look and see what’s new!

Inventory management

Liftoff is now equipped with an advanced inventory management console. For the first time in Liftoff, you have the ability to manage all of your inventory from a single dashboard. Below is a listing of what this new dashboard makes possible:

  • Track inventory for a product across multiple warehouses / locations. Each location now has its own inventory record, allowing you to accurately monitor inventory across a multitude of locations, not just one.
  • Track your available inventory separately from your on-hand. Available inventory is the amount of product you have on hand minus any counts relative to pending orders.
  • Establish a par level across multiple locations and receive alerts when your available inventory dips below this level.
  • Adjust your on-hand inventory in list fashion, instead of navigating to each product and updating one at a time.
  • Filter, search, and sort by code, SKU, location, on hand, available, and par level.

Account sales data

We’ve added a new sales reporting graph to your existing CRM essentials toolkit. View your account’s progress, variance, and projected sales along with reporting per buyer within your account. This new feature gives you true visibility into your account’s activities and potential.

Global customer and contact management

You now have the ability to manage your customers and contacts from a global dashboard instead of managing them at the site, or single account, level. You can easily search, filter, sort, and edit each of your customer contacts across all accounts from one unified screen.

Website CSS override utility

We’re giving you more control over your ability to manage and customize the look of your Liftoff websites. The new CSS override utility allows you to take any existing CSS class or definition and provide custom markup specific to your needs. Want to change colors, fonts, and more? This utility makes that possible.

New error reporting console

We believe in full transparency for our Liftoff platform, which is why we’re extending an error logging console to our users. This will give you visibility into any errors that might take place on your website. The errors may range from shipment rating failures to Pageflex template rendering issues. If you do not immediately see any information in your console, do not be alarmed. We’re slowly staging new information into this area as time progresses. You will find this new feature under the Tools menu of any account.

Release 1.37

8/23/2017 11:33 PM
In this release, the following features and fixes were released:

Pageflex Data Record Selection
You can now use Liftoff's powerful data records capability in conjunction with Liftoff templates.  This means you can establish datasests and link them to elements on your templates such as drop down lists and image pickers.  

Improved Pageflex Data Document Tracking
Our team has improved the efficiency and mechanism for tracking changes to variable data templates and have increased the speed in which these operations are executed.

Additional Granular Permissions Added
New permision schemes have been added that allow you to control which reports are viewable or restricted based on user admin roles. 

Inclusion of Variable Line Information in Product Description
When ordering items such as business cards that require presonalization, the user's name or first line of imprint can be added to your product description.  This information can flow to your vendor for improved order processing and organization.

Release 1.36

8/15/2017 8:00 AM

It’s been a few weeks since we last sent you an update, and with good reason. Our platform development team has been working on a host of great features to improve the usability of your website and the features available to you that can be extended to your customers.

Here’s a quick synopsis of what we released this week:

Digital Content Delivery

Prior to this release, the only way to associate collateral with a product was to develop a Pageflex template and require the user to step through the configuration process. This new release allows you to attach static collateral files to your product record during the product setup process. You can now attach anything from PDFs, to PowerPoint presentations to Excel sheets, to practically anything.

When the product is ordered, your vendor will be able to receive this file either through email or electronic means through our API set. This new feature is useful if you have data or collateral you need to have produced, but do not want to convolute the process of taking your users through product configuration steps.

Additional Countries Added to Shipping Fulfillment

We’ve enhanced our shipping estimation tool to now allow freight calculations and shipments to India and the Russian Federation. Please note that tax / VAT may not be available for these countries.

Enhancements to the Pageflex Configuration Process

We’ve made various enhancements to the Pageflex proofing process, that while invisible to the user, will allow us to continue to yield instant, high quality renderings back to your user in real-time.

Release 1.35

7/28/2017 11:15 PM
New Features
  • International currency conversions
  • Support for over one hundred currencies that can be exchanged with US Dollar
  • Improvements to international shipping methods and custom shipping management
  • Improved admin interface for country and currency management
  • Updated user login screens to allow for individual user / country currency configuration

Release 1.34

7/13/2017 11:13 PM
New Features
  • Custom Shipping Managment
  • Support for LTL, Hundred Weight and Heavy Freight 
  • Improved Shipping Management Interface
  • Shipping to countries not currently supported by EasyPost

Release 1.33

6/23/2017 11:10 PM
New Features
  • This week we’ve implemented a generic cXML order integration component.  We’re no strangers to cXML and have several existing integrations with it so far, however many have been custom built for specific ERP systems.  This release will allow anyone, regardless of platform to consume cXML messages for use on their own platforms or proprietary applications.  
  • In addition to the cXML PO integration for ERP’s we’ve extended this capability to all vendors that reside on the Liftoff system.  If your vendor is cXML ready, you can start sending cXML messages right now by setting up your vendor portal.  You can do this by going to a location you have set up for a vendor, clicking the “Integration” tab and defining the method you wish to use for sending order data.
  • A new option has been added to your Nexus and Tax Manager that lets you define whether or not a user can self-select their tax exempt status.  You can still set up user specific tax profiles using the user management tools.

Release 1.32

6/07/2017 11:07 PM
New Features (website admin and data grids)
  • Data List View: The new field customization feature allows you to customize your list view with an column of data available for that data set including custom fields. Simply click the "Columns" indicator and choose the column(s) you wish to add to your list. You can display up to 6 columns at a time on screen.
  • Data Field Sorting: You can now search on any field present in the data view by clicking the arrow beneath the field caption and entering in text. You can filter as many fields as you want this way to aggregate the search criteria.
  • Sorting has been enabled so that you can sort data alphabetically or numerically. Simply click the  icon next to the field you wish to sort by.
    You can alternate between ascending or descending search by clicking the
    icon again.  
  • We learned that many of you were using data records for blogs, news feeds and other content types that needed an easy ability to turn on or off by record. You can un-publish the record from the main data list view or from within the data record itself. 

Release 1.43

12/04/2017 8:41 AM
Implementation of Advanced KMS
Strong KMS (Key Management Service) has been implemented for all sensitive data across the Liftoff platform.  This includes information such as passwords and other encrypted data.  Our commitment is, and always has been, the security of your information.  The KMS solution we have in place ensures that no one, not even our developers with the highest access to system data will be able to decrypt this information.  If you’d like more information on our procedures and this new service, please reach out to your account manager for additional details.

Advanced Budget Usage Options
Your spending account / budget functions have been incrementally improved.  We’ve added the ability for you to apply budgets not only to users and specific product sets, but by user groups as well.  You can now apply budgets to users with a specific custom field value and use it as a function for grouping users together, giving each user the ability to spend against an allotted pool of
budget dollars. 


Release 1.42

11/20/2017 12:46 PM
Inclusion of non-Google supported addresses
There are few places that Google can't reach.  Some of our international clients pointed out that Google addressing did not have visibility to specific countries that did not use postal codes.  As a result, we've overhauled the entire address engine to be able to accomodate countries with no country codes.  You can now assign addresses for any location, anywhere in the world.  For a list of what addresses are supported by automated carrier rates, please see the "Countries" list in your Liftoff dashboard.

New and improved user account management
The user account screens have been upgraded to provide user access into features such as spending account utilization, order history and asset management (where applicable).  Tabs for discounts / spending accounts appear only when the user is assigned a budget or pooled discount.  These screens register any changes to balances or utilization as orders are placed.

Release 1.41

10/30/2017 12:19 PM
New application options for spending accounts
Budgets can now be applied to specific products and products with custom product fields.  These adjustments can be made through yoru dashboard.

Support for additional countries
We have added support for India, Russia and United Arab Emirates.  You can now assign addresses and ship to's to these countries.  Please note that shipment rating may be limited within these territories.  Release 1.42 will address expanding capabilities for these countries.  

Release 1.40

10/16/2017 12:17 PM
Introduction of the new Lionheart theme
Based on the success of the "Leonhardt" theme, we've created a more modern and appealing theme that focuses on improved product display and user experience.  This new theme is now available in your Liftoff dashboard.

Site List Export
Any data list associated with your site, including orders, products, user and other data can now be exported directly from the listing screens.  This is a universal update, covering all list screens.


Release 1.39

10/02/2017 12:13 PM
The follow new features were added during this release:

Fallback Shipping Rates
In the event a carrier rating service is unable to obtain a rate estimate, you can now set up special fallback rates to ensure that rates are always charged.  We recommend you evaluate varoius weight and service levels prior to establishing fallback rates.

Stackable Budget / Spending Accounts
You can now assign multiple spending accounts to a single person and those accounts can be stacked during purchase when certain overlap conditions exist.  You can control the behavior of your spending accounts from your Budget / Gift Card dashboard.

Enhancements to the Demandbridge WebEc XML PO Process
Various new extrinsics were made available to the WebEc cXML output to accomodate some specific customer needs.  Please inquire with your accont manager should you have specific questions about this change.

Release 1.38

9/15/2017 1:37 PM
Pending Order Queue Filtering
Prior to this release, pending orders could be seen by all site admins.  You can now toggle on or off the ability to see only those orders relevant to who is in the current chain of approval.  Within your site Account Manager, you can specify which users receive access to all orders, or just their own orders.

Improved International Proximity Address Search and Vendor Delegation
Liftoff’s ability to properly route orders to vendors and locations overseas has greatly improved with pinpoint accuracy.  We’ve included longitudinal and latitudinal measurements between locations to increase the speed and accuracy of vendor location and address validation. 

User Report Export Functionality
A report has been added to the dashboard that allows you to export all of your current active or disabled user accounts

Improved Password Reset Conventions
The process for the "forgot password" feature has been modified to allow more time before the temporary password expires.  The current limit is now 24 hours.

Release 1.49

4/09/2018 2:29 PM
SAML Based Single Sign-on (SSO)
SSO provides the capability for external systems to self-authenticate users and pass them directly into Liftoff, bypassing Liftoff’s own sign-in system. This feature is extremely useful when dealing with corporate clients that employ an enterprise authentication scheme like Active Directory. Users can sign in using a standard method without the redundancy of logging in to multiple systems. For additional information about SSO and how to establish this on your sites, please contact your account manager or email info@liftoff.shop. Additional fees may apply.

Product Upcharges: Setup Fees
Many of you have expressed the need to apply additional upcharges to your products, especially the introduction of a setup fee. In addition to establishing price breaks for your products, you can incorporate a setup fee as part of the pricing structure for an item. This is useful for products that may have a one-time fee associated with them, such as die creation, embroidery, or plate creation. We’ve provided the ability to track the difference between the cost to your user and your associated costs for monitoring margin relative to these fees.

New Registrant Notifications
A new field is available under Site Settings > Email that allows for instant email notification when a new user registers on one of your sites.

New Event Rule
This new rule, titled “Order at checkout”, allows you to place special messaging on the checkout screen for your users. Like other rules, you have the ability to make this messaging conditional using criteria you specify.

Release 1.48

3/26/2018 8:30 AM
Registration Notifications
You can customize what email notifications you receive when a new user signs up on your site.  This feature can be controlled using your site's adminsitrative controls.

New Order Event Rules Added
A new type of rule has been added to your site's rules engine.  You can now specify messaging and additional control over what happens at checkout.  This new rules feature allows to you to define criteria and prompt a user with a message and potentially block checkout until the criteria has been satisfied.

Integration Audit Trail
For sites using integration for vendors or internal ERP, we've added the ability to view your site's posted XML message.  If the post fails, you can review an error log detailing how the receiving party's system has responded.  

Product Level Access Roles
Previously, you were only able to control product access through category roles.  This feature has been extended to the product level.  The Users->User Roles section has been updated to allow more granular control over specific access to categories and products.


Release 1.47

3/05/2018 8:30 AM
New Expanded API 
Liftoff's powerful API has been ammened with new features and functions.  We've recently added the ability to manage users, products, shipping, orders and tracking to our REST API.  For full details visit our documentation located here: https://docs.liftoff.shop

Release 1.46

2/15/2018 8:30 AM
Bulk Data Uploads and Exports
The ability to upload data in bulk fashsion has been added to Liftoff.   You may now also export your data in Excel format using our Batch Jobs tools located in the admin.  This feature currently applies to product data, categories, users, and budgets.  This feature has to be requested from your account manager before you can start using it.

Default Billing and Shipping Addresses
User profiles can now be mapped to separate biling and shipping addresses vs. just one address for the user.  This new feature can be seen by logging in to your dashboard and managing your user accounts.

New Theme "Haute"
This sleek new theme has been added to Liftoff as one of your available site design templates.

Release 1.45

1/30/2018 8:43 AM
Improved Checkout Workflow
As our platform has grown, so has the need for enhancing the way our users need their customers to pay for goods and materials.  Until now, our checkout process was fairly monolithic and practically immovable.  Many of you needed items customized or certain fields hidden which required custom development to accomplish.  Our new checkout workflow resolves many of those issues and provides a more intuitive and user friendly checkout process. 
This short, 30 second video demonstrates how this new checkout works: https://www.youtube.com/watch?v=6Ncjg6OUV5A

Upgrade to Pageflex
This latest upgrade to Pageflex ensures that we’re serving up the most advanced and robust web to print imaging services possible.  All of your existing templates will continue to work with this new version of Pageflex and will not require an upgrade of any kind for them to work.  Additionally, if your still using an older version of Pageflex Studio, those templates will continue to work with your Liftoff site.  We do recommend upgrading your copy of Studio when possible to ensure that you’re taking full advantage of all of the great new features available to you in this latest release.


Release 1.44

12/20/2017 8:42 AM
Custom Order Numbers
This release introduces the ability for you to create and assign your own order numbering sequence.  You can now customize your order number by establishing your own unique custom order numbering seed at the site level.  Additionally, you can add prefixes and suffixes to these numbers that also include incremental variable values such as date and time. 

You can find this new feature by logging in to your site admin dashboard and clicking “Shop Settings” and then “Order Numbers”.  To use this feature, you only need to click “Enable custom order numbers for this website’s submitted orders”.   Doing this will display a form that allows to you to customize your order number sequence.   For additional information and instruction, please visit http://community.liftoff.shop

Automatic XML Site Map Generation
Your site now includes a sitemap that is automatically updated in real time.  There’s nothing you need to do to set this up.  Your site map can be found by navigating to your site’s URL, suffixed with “/sitemap”.  Example: http://mias.liftoff.shop/sitemap

Release 2.01

9/26/2018 8:00 AM

Greetings Liftoff Community!

It’s been just a couple of short weeks since we launched Liftoff 2.0. As promised, we’re continuing to roll out some of the most powerful features to date. We’ve been chomping at the bit, waiting to unveil many game-changing features, and there’s still so much more to come. We’re moving at our fastest pace in company history to bring you the tools and features we’re confident will make a difference to you and your clients. If you haven’t already, freshen up your cup of coffee or beverage of choice, and let's dive in!

Intelligent data mapping for mailers and high volume VDP programs

If direct mail and data-driven VDP are an important part of your core offering, you’ll love this feature. Your clients can now upload a spreadsheet of data and map it to variable inputs on a template. This enhancement is the perfect fit for imposing large sets of data onto variable products. You can drive mailers, large scale business card orders, variable labels, and more with an extremely intuitive user interface. We’ve prepared the video below as both a demonstration of this new feature as well as a “how-to” guide for establishing data-driven templates.

This video will illustrate how data uploads can be used in conjunction with Pageflex templates.


Advanced account management and CRM essentials

We’re very happy to announce that consolidated account management and our CRM essentials have taken a great leap forward in this release. Whether you have just a few accounts or thousands, Liftoff is gearing up to help you manage these accounts, monitor sales, collect and track notes, manage contacts, and gauge territory performance. The global account listing area features aggregated sales broken down into PY, PYTD, and YTD columns. Log in to your portal today and check it out!

Global order management

Your platform now features a dedicated area to view all orders across all of your accounts and websites, giving you a very clear picture of what’s taking place within your enterprise. This new section applies to both your completed orders as well as pending orders. Search, sort, and filter on practically any data point quickly and easily without having to navigate to a specific account.

Fiscal date management

We understand that every business has differing rules that govern fiscal accounting. Our new fiscal data management tool allows you to specify your fiscal months, quarters, and years so that Liftoff can report on data precisely tuned to your company’s requirements. Most notably, this will impact account sales reports, territory reporting, and aggregated sales data on the account management listing.

Bulk product image upload

Gone are the days of forwarding large ZIP files to our support team! We’ve added a new feature under Tools > Batch Jobs that allows you to upload a ZIP archive of images directly to our platform. With a comfortable file size ceiling of 1.5 GB, you now have the freedom to upload to your heart’s content. Each uploaded ZIP archive is automatically unzipped and parsed, immediately updating Liftoff’s image cache with the latest version of your images.

Artwork regeneration

Pageflex template gone bad? No problem! Under any order detail screen of a W2P order, there’s now a handy feature that allows you to regenerate missing or corrupt files.

Administrative menu enhancements

We’ve taken additional steps to improve navigating around Liftoff. The new flyout menu now separates site / account based activities from those actions that are more specific to global account and order management. Additionally, platform management controls have been moved to the upper right menu to provide a faster and cleaner route to managing your users and platform settings.

Enhanced role management

Now that we’re offering features such as CRM and global order management, administrative users of your platform can provide tailored access to sales reps, customer service reps, and general employees. You may now limit their access to only the accounts that apply to them, so that users within these roles only see reporting for accounts within their territory or assignments. All of this is in addition to our powerful and granular site management controls.

Release 2.0 (Release 54)

9/01/2018 8:00 AM

Liftoff Subscribers

This email is to signify that our deployment has completed and tested stable. On behalf of the team at Launchpad, we’d like to welcome you to Liftoff 2.0.

To help bring you up to speed, we’ve prepared this video that addresses your new working environment. With that said, please sit back, relax, and take a glimpse at the present and soon to be future of your Liftoff platform.


Have Questions?

As always, please feel encouraged to reach out to our account management team. They’re equipped to answer your questions and are ready to help.

Release 1.53

7/24/2018 5:11 PM

Image gallery control

In this release, we’ve made managing image galleries easier than ever before. Any Pageflex template you create for use on the Liftoff platform can make use of this new feature. Leveraging Liftoff’s powerful Records technology, you can create a library of images and map those to any Pageflex template.  For a complete tutorial on using this exciting new feature, please see the YouTube link below:

More granular control over order integration actions

We’ve added additional controls within your order management dashboard that allow you more flexibility when managing orders with various integration touchpoints. For example, let’s say you have an order that generated an XML purchase order that was delivered successfully to your platform, but perhaps your vendor’s XML endpoint was down during the transmission. You may now see each distinct transaction and who it was sent to along with the exact message, regardless of pass or fail. Additionally, we’ve given you control over resending transactions to each endpoint separately. Previously, any re-submitted XML transactions were automatically dispersed to all parties.

Revamped order email notification interface

As a companion to the modifications we’ve made to your integration dashboard, we’ve also modified your email notification management tools. By visiting the Orders > Details > Notifications area, you will now see each individual email that was sent from your platform and may now resend it to any individual you indicate, not just the user who first received the email. This will allow you to review the details of all previously-sent emails and give you more refined control over who receives re-submitted confirmations.

Release 1.52

6/27/2018 3:04 PM
Improved Pageflex Template Management
In response to our channel partners’ and product distributors’ growing use of variable templates, we’ve modified the template management toolset to better accommodate your needs. In line with improved sharing of assets among designers, we’ve added the ability for authorized users to download existing templates. Until now, users could only upload new templates or replace existing templates. This new function allows a team of designers a more managed approach to building templates against the platform. In addition to this, we’ve resolved several issues regarding locked fonts when replacing existing templates. The Pageflex process was holding on to various resources, causing the uploading process to fail intermittently for some users.

For more information about managing your templates, please see our interactive documentation located here:

New Rules for Budget Allocation
Many of you have expressed that you would like an option to disable ordering of products married to budget allocation when a budget has been fully depleted. The ability to assign products specifically to budgets has existed for some time now, which allowed users to provide alternate payment when budgets have been exhausted. This new enhancement allows you to completely halt the checkout process if budget requirements aren’t met.

White-labeled Administrative Dashboard
We’re pleased to announce that you may now request a specific logo be positioned on the login screen and the top navigational banner of your Liftoff administrative dashboard! If you would like more information about customizing your dashboard to reflect your company or your customer’s branding, please contact your account manager for additional details. Please note that a fee may apply for establishing this customization.

Release 1.51

6/06/2018 9:42 AM
Multi-Vendor Workflows
Quite possibly one of the most significant releases to date, this enhancement allows you to establish a chain of vendors responsible for the fulfillment of orders. This feature is incredibly useful for creating fulfillment workflows where a product touches multiple vendors during the order cycle. For example, you have a polo shirt that will need custom embroidery as part of the fulfillment process. You can easily accomplish this by applying multiple vendors (as many as you like) and specifying how the vendor chain should process the order, ultimately arriving at your client’s doorstep.
Intelligent routing is used to determine what fulfillment location to use if more than one location exists for a given vendor. Most typically, the location most advantageous for shipping purposes is selected.  For more information on this powerful new feature, please consult with your account manager.

Bring Your Own Carrier Account (BYOC)
Liftoff uses EasyPost, one of the most renowned shipment rating aggregators around, to generate shipping rates. Up until now, all rates used on stores were based on UPS, FedEx, and USPS published rates. With BYOC, you now have the option of creating your own EasyPost account and extending your own discounted rates to your clients, should you choose to do so. For the time being, BYOC limits you to UPS, FedEx and USPS service rating. 

Getting started is simple:
  1. Visit EasyPost.com and click “Sign Up”.
  2. You’ll be prompted for information relative to each of your carriers.
  3. Once you’ve completed setup, Easypost will provide an API Key you can use to map your EasyPost account to Liftoff.
  4. Once you have your API Key, go to your Liftoff dashboard, select Shop Settings > Shipping, and click the “Settings” tab.
  5. Place your API Key in the API Key field. After you hit save, Liftoff will verify your API key.
Once your API Key is in place, you can select from the expanded list of available shipping methods, based on the vendors you established in your EasyPost account.

Release 1.50

5/14/2018 9:37 AM
Home Page Layouts
A more native approach to creating specialized home pages for your sites has been added to the content management dashboard for your site. All available themes now have the ability to have a home page added, without custom development. 

End User File Uploads
Users can now upload their own artwork without the requirement to create a web-to-print template. Any item, regardless of type, can now accept a customizable upload file. You have the ability to determine the type of file the user can upload through extension filtering. These files, just like digital delivery files or web-to-print output files, can be delivered to your vendor for fulfillment.

Product Bundles
You may have recently noticed that a new “+ Add Product Bundle” button appears in the product management dashboard. This feature allows you to establish a bundle of products together under a single user-facing product set, but still take advantage of the unique fulfillment required for each item. Bundles can be comprised of any product available on Liftoff, including web-to-print template items. To set up a bundle, simply click the “+ Add Product Bundle” button, select the products you wish to add, and supply pricing for it. The vendor fulfillment rules for each product will be used for fulfillment purposes.

The user experience is very intuitive. When the user selects a bundle, they’ll be guided through the product setup features that may be available for each item. Once completed, the item will appear in the user’s cart. The user may edit the bundle configuration at any time, allowing for a very flexible and mistake-free workflow.

Publish / Unpublish Product Codes
The ability to change the published status of individual SKUs has always been available to our user base. We're now offering the ability to toggle this state off and on at the product code level, making the overall management of this a much simpler task.